Connections

We provide seamless, cost-effective grid connections and upgrades for all your electrical needs, managing every step from initial application through to energisation with expert care and efficiency.

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End-to-end solutions

We take care of everything from the initial application and design to construction, commissioning, and final installation. Our end-to-end electrical solutions mean we handle your grid connection quickly and efficiently, leaving you to focus on your core business.

An alternative to the DNO

Unlike the traditional DNO, we offer a highly personalised service, quicker completion time and more control over your timelines and budgets - guaranteeing success without delays or compromise.

In-house expertise

With extensive industry experience, our team of in-house engineers deliver high-quality, reliable solutions that are tailored to your specific needs, every time.

Single point of contact

Because your project is unique, we always offer you a single point of contact. This means a dedicated professional is on hand to prevent delays, address concerns and keep your project on track.

A Distribution Network Operator (DNO) is a regulated company responsible for managing and operating the electricity distribution network within a specific geographic area. Distribution networks play a crucial role in the electricity supply chain, transporting electricity from high-voltage transmission networks to homes, businesses and other end-users.
An Independent Distribution Network Operator (IDNO) is a type of electricity distribution company that operates independently of traditional Distribution Network Operators (DNOs). Like DNOs, IDNOs manage and maintain their own electricity distribution networks in specific areas, ensuring that power reaches homes and businesses efficiently.
IDNOs are private companies granted licenses to operate distribution networks in competition with DNOs. They must meet the same regulatory standards as DNOs, ensuring safe and reliable electricity distribution. However, their competitive edge can drive improvements in service quality, innovation, and cost-effectiveness.
Choosing Serconnect means you benefit from a highly personalised service, faster completion times, and more control over your timelines and budgets. Unlike traditional DNOs, we offer a single point of contact and in-house expertise to ensure your project is completed without delays or compromise.
An Independent Connection Provider (ICP) is a specialised company authorised and accredited to design, install, and connect electrical infrastructure to the distribution network.

ICPs emerged from a legislative change in the early 2000s when OFGEM opened up the electrical service market. This change aimed to improve competition and ensure customers received the best prices available for their electrical connections.

ICPs are usually contracted by developers, businesses, or individuals who need a new electricity connection for their premises or projects. They offer a competitive alternative to traditional DNOs, providing tailored and efficient connection solutions.
Yes, we have a team of in-house DNO-trained overhead linesmen who are fully equipped and experienced to handle all aspects of overhead connections, construction, or diversion works on both high voltage (HV) and low voltage (LV) overhead lines.
Yes, we partner with you to design, install, and manage renewable energy systems that support your Net Zero goals. By connecting your project to the grid, we help create a brighter, greener future.
Yes, we offer 24/7 SAP standby cover for fault responses. This means we are available around the clock to address any issues immediately and efficiently.
The timeline for completing a grid connection varies depending on the complexity and scale of the project. Typically, we aim to complete standard connections within a few months. Our project management team will provide you with clear timescales and project updates once we begin working together.
Getting a new electricity connection involves several steps: initial consultation, application submission, design and planning, construction, and finally, energisation. Serconnect manages every stage of this process to ensure a smooth and efficient connection.
Rivington case study
Bowker BMW case study - cables
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Case Studies
Bowker BMW Blackburn

Smart Group, on behalf of BMW Bowker, required the installation of a 1000kVA substation to power multiple EV chargers within the BMW dealership. The aim was to support the charging of their growing stock of electric vehicles.

Get in touch
Whether you’re curious about what we do or think we could help you, we’re ready and waiting to answer any questions. Reach out to us and we’ll be in touch as soon as possible.

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Fantastic, efficient company with exceptional high standards of workmanship and service.
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